FAQ

DrayNow connects carriers to local freight in their area through a free and easy-to-use app.

As a carrier you will use your own tractor to haul 53’ intermodal containers to & from the rails.

DrayNow is currently operating from all major rail ramps in the following markets: Chicago, Atlanta, Los Angeles, Memphis, Dallas, North Jersey, Northern California, Charlotte, Harrisburg-Chambersburg, Bethlehem, Philadelphia, Pittsburgh, Scranton, Albany, Buffalo, Syracuse, Springfield and Worcester-Ayer.

DrayNow loads are power only which only require a tractor (the containers are already on the chassis).

You will need an active MC# and DOT with interstate authority.

No, DrayNow does not have a fleet of trucks. In order to haul loads with DrayNow you will need to be an owner operator with your own authority with your own tractor.

No, DrayNow is completely free to download and free to use.

You will need a tandem axle tractor (day cab or sleeper cab).

It is important to note that you cannot use a sprinter van, “dualy,” step deck trailer, or hotshot to haul with DrayNow.

No, hazmat loads are currently not available on the marketplace.

Pieces, weight, and seal information are available before you commit to a load.

The max you will see is in the 42,500 range, but you will want to confirm the weight before you run to ensure it’s within your legal limit.

You can find information about obtaining your own authority via the FMCSA Website.

Download the DrayNow app from the App Store or Google Play store to start the registration process.

We will review your:
MC#
DOT#
Certificate of insurance: $1 million general liability and $100k cargo are required

Once we review and approve, you will have full access to the DrayNow platform and can begin checking the marketplace for suitable loads.

You will receive an email once your account has been activated. Please wait 48 hours for document verification and approval.

If you have submitted the required documentation but have not received a confirmation email, please reach out directly to the Recruitment and Engagement team at 267-428-2701.

As a dispatcher you will be able to access the DrayNow app, via the web browser, to assign loads and track your drivers.

It is important to note that the dispatcher has the choice to let drivers see the rate or not and have the ability or not to select their own loads. However, they must be signed into the platform through their own accounts, independent of the dispatcher at all times during a live run.

Yes, you can complete the signup process at a later date. However, the sooner you complete the signup process the sooner you will have full access to the free DrayNow app.

Please reach out to the DrayNow Recruitment and Engagement team for assistance with your account at 267-428-2701.

You can get paid by DrayNow through a factoring company or set up direct pay through us.

All loads completed, with sufficient documentation, between Sunday and the following Saturday will be paid out on the following Wednesday.

Please reach out to finance@draynow.com for assistance with late or missing payments.